About Paul Carroll
EARLY YEARS
For 50 years, Paul Carroll have established themselves as Australia’s premium footwear destination, providing a wide range of stylish comfortable shoes for both men and women. Mr Paul Carroll came from humble beginnings, arriving in Perth from Dublin in 1963. A sixth generation shoe maker, Mr Carroll initially had no interest in joining the shoe business wanting to break away from family tradition however he soon rediscovered his passion.
He landed a job at Ten Gems shoe factory and never looked back, leaving as director of the factory 11 years later. Mr Carroll then opened his own shoe repair shop in Tuart Hill in 1973 and by the late 80’s – early 90’s Paul Carroll For Wide Fitting Footwear had expanded to multiple locations across Perth from Fremantle to the northern suburbs of Joondalup.
Mr Carroll’s son, John Carroll, now Managing Director began his journey within the business in 1993 as the Fremantle Store Manager. Like Mr Carroll, the shoe business was not of major interest to John, but he soon fell in love with the industry and has played a major role in taking Paul Carroll Shoes to new heights.
THE NEXT BIG STEP
In 2001, Paul Carroll Shoes expanded into manufacturing fashionable corrective footwear with in-house brand, Klouds and now wholesale multiple brands to over 250 businesses across Australia. Now simply named Paul Carroll, the business is more family orientated than ever with John’s wife and sister heading the Buying and Online teams, while Mr Carroll’s nephew and his wife heads the HR and Operations department. In fact, it’s hard to find someone within the many facets of the business who isn’t connected to the family in some way!
While Paul Carroll continues to grow and develop in order to give our customers the best range and quality products possible, we still remain loyal to our heritage and as a proud Australian-owned-and-operated business. We strive to give our customers 'footwear with a difference' in every aspect of our business and are grateful for the loyalty our customers have shown over the past 50 years.
ABOUT PAUL CARROLL SHOES
Over time the business has grown considerably, expanding to a total of 9 stores nation-wide as well as the online store. Paul Carroll’s focus has always been to provide its customers with the greatest selection of footwear brands from across the globe as well as maintaining the highest level of customer service. Prior to COVID-19, the dedicated buying team spends most of their year travelling to national and international shoe fairs in over twenty countries around the world. It’s there that Paul Carroll source the most unique, innovative and quality products for customers.
In addition to our very own brands Klouds and Silver Lining, we stock over 30 brands of shoes, including a diversity of leading labels such as Ecco, Rockport, IMAC, Ara, Hispanitas, Pikolinos, Arcopedico, Vionic and Gino Ventori. In addition, our extensive range includes specialist orthotic styles, extra-wide fitting and vegan shoes, ensuring every footwear requirement is met and catered for.
CUSTOMER SERVICE
How long has it been since you last had your feet expertly fitted? As time goes by your feet change and develop new characteristics. Correctly measuring and analysing your foot is a fundamental aspect of the Paul Carroll customer service experience. All our staff are trained in foot evaluation and always strive to present you with the most appropriate range of shoes for your foot. With a large range of sizes and widths in our collection, we are confident there is no foot we cannot fit. We cater for women’s sizes EU 35 to EU 44 and men’s EU 41 to EU 48 in selected sizes, specialising in medium to wide fitting feet.
It’s this large range of sizes and expert service that has podiatrists across the country referring their patients to us for all their footwear and orthotic-friendly shoe needs. Our attention to detail, extensive knowledge of global footwear brands and technology, and our warm and friendly approach to service is why customers come to us first. From Fremantle to Joondalup, Camberwell in Victoria and our comprehensive online store, it’s time to experience footwear with a difference at Paul Carroll.
VARIETY & COMFORT
As soon as you walk into a Paul Carroll store, it’s the extensive range and variety of shoes that takes your breath away. Our collection originates from some of the finest shoe factories in the world. From Italy to Germany to Israel, our buying team work tirelessly to bring you a broad variety of brands, styles, colours and textures from across the globe. We are proud to be the biggest stockist of international brands Arcopedico, Bugatti, IMAC and Mephisto along with being major stockists of brand favourites Ara, Gabor, Vionic and Waldlaufer. Rest assured our collections never sacrifice comfort or quality for style with all our stocked brands being industry innovators in comfort footwear technology and use only quality, durable materials.