Dispatch & Delivery

It is our aim to have any goods ordered dispatched on the day the order is placed however it may take up to 4 days before your goods can be dispatched (Monday to Friday). All orders of $100 or more for delivery within Australia will be sent free of charge and will be sent receipted standard delivery via Australia post.

Delivery Methods

Standard Delivery (eParcel - Australia Post)
The approximate delivery time is 3-7 working days from the date of dispatch. Free standard receipted delivery for orders of $100 or more.

Standard delivery can be tracked via http://auspost.com.au/track

Express Delivery (Express eParcel - Australia Post)
The approximate delivery time is 1-3 working days from the date of dispatch. Discounted express receipted delivery for orders of $100 or more. Guaranteed next business day delivery within the Express Post networks*

Express delivery can be tracked via http://auspost.com.au/track

International Delivery
For delivery outside of Australia, a flat rate of AUS $50 per item applies.

Returns policy

If for some reason the shoes you have purchased online do not fit we will exchange, provide credit or refund as long as goods are returned within 14 days, unmarked and in original packaging.

Simply contact our office online.store@paulcarroll.com.au and we will provide a return authorisation number.