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Customer Service

 

Need help?
Get in contact with our friendly and knowledgeable customer care team!

Freecall us on 1300 762 288 between 9am and 5pm WST (Monday to Friday) and our friendly online staff are ready to help you with any issues or queries you may have.

Send us an email on customercare@paulcarroll.com.au and we will reply as soon as possible.

Need an answer now?
Send us an instant online chat message located at the bottom right hand corner of our website. When online, our team will get back to you then and there so you can continue shopping! Offline? No worries! Your query will be converted to an email and we will get back to you as soon as we can.

Social media savvy?
You can also message us via our Facebook or Instagram pages.


Or pop into one of our six retail outlets in Western Australia. Our friendly retail staff are happy to assist you!

Don’t forget that your question may be answered in our Frequently Asked Questions, so be sure to check it out!

Happy Shopping!

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Women's Shoe Sizing Chart

 
AUS / US Size UK Size EURO Size Length (cm's)
3 1 32 20.2
33 20.6
4 2 34 21.1
35 21.5
5 3 35 21.9
36 22.3
6 4 37 22.8
38 23.2
7 5 38 23.6
39 24.0
8 6 39 24.5
40 24.9
9 7 41 25.3
42 25.7
10 8 42 26.2
10½ 43 26.6
11 9 43 27
11½ 44 27.4
12 10 44 27.8
12½ 10½ 45 28.3
13 11 46 28.7
14 12 47 29.5
15 13 48 30.4

Because the foot is three-dimensional, any measuring device, can only approximate your true shoe size. Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly to the maker or style.

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Men's Shoe Sizing Chart

 
AUS / US Size UK Size EURO Size Length (cm's)
6 5 39 23.6
39 24.0
7 6 40 24.5
40 24.9
8 7 41 25.3
42 25.7
9 8 42 26.2
43 26.6
10 9 43 27
10½ 44 27.4
11 10 44 27.8
11½ 10½ 45 28.3
12 11 46 28.7
13 12 47 29.5
14 13 48 30.4
15 14 49 31.2
16 15 50 32

Because the foot is three-dimensional, any measuring device, can only approximate your true shoe size. Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly to the maker or style.