Terms & Conditions
Terms & conditions
END OF SEASON SALE
- Prices as marked.
- Available online & in-store.
- Not in conjunction with any other offer or promotion unless otherwise stated. I.e. ‘Further sale on top of sale’.
- These items are eligible for return unless otherwise stated. Contact customercare@paulcarroll.com.au for more information on whether you can return your purchase for a refund or be offered a credit.
- Terms of offer at promoter's discretion.
OUTLET
- Available online and in store unless otherwise promoted and dependant on stock levels per store.
- These items are eligible for return unless otherwise stated. Contact customercare@paulcarroll.com.au for more information on whether you can return your purchase for a refund or be offered a credit.
- Not in conjunction with any other offer or promotion unless otherwise stated. I.e ‘further sale on top of sale’.
- Terms of offer at promoter's discretion.
WAREHOUSE CLEARANCE/FINAL SALE
- Available online unless otherwise promoted.
- Please choose your shoe carefully during our online warehouse clearance sale as we are unable to provide exchanges or refunds due to any reason or circumstance.
- Items will be marked final sale.
- Contact customercare@paulcarroll.com.au for more information on whether you can return your purchase or be offered a credit.
CUSTOMER LOYALTY DISCOUNT ON SALE SHOES
- A customer with loyalty points within their Paul Carroll account will not receive their allocated loyalty discount if a product in their cart is on sale.
- Read here for more information about how your loyalty points work.
REFUNDS & EXCHANGES
- Paul Carroll are very flexible with your returns, you can return anything for exchange/store credit/refund within 30 days.
- We strictly do not offer refunds if bought with AfterPay and during warehouse clearance/final sale, which happens once a year.
- Read here for more information about how our refunds and exchanges work.