Terms & Conditions
Terms & Conditions
DFO ONLY | Extra 20% Off clearance
- From Monday November 4 - Sunday December 1 2024 the DFO Paul Carroll store will oofer an extra 20% off all clearance & sample shoes as well as last pairs.
- Promotion is only available at Paul Carroll DFO, Perth Airport clearance store.
- This promotion cannot be combined with any other offers, discounts, or promotions.
- These items are not eligible for return unless otherwise stated.
Free tote bag with every cara kard shoe
- Purchase any pair of Cara Kard sneakers and receive a FREE Klouds x Peter Farmer tote bag.
- This free gift with purchase will begin from Friday, 11 October 2024 and will go until stock of tote bags last.
- Colour given out in store & online will be dependant on stock availability.
Spring 2024 | $20 catalogue voucher
- Valid for one full-price purchase only. A minimum spend of $149 applies.
- Valid on ALL full-price styles (including SS2425, core and old-season styles).
- Single-use only. Please only apply the discount once per customer during the season.
- Cannot be used in conjunction with any other offer.
- Membership discount does not apply.
- Excludes gift card purchases and other vouchers e.g Birthday voucher.
REFUNDS & EXCHANGES
- Refunds and exchanges for online purchases will be accepted within 30 days if items are unworn and in their original packaging.
- We strictly do not offer refunds if you made your purchase using Afterpay.
- We strictly do not offer refunds during warehouse clearance sales and for items marked as 'final sale'.
- Visit our returns page for more information or to request a refund.
CUSTOMER LOYALTY DISCOUNT ON SALE SHOES
- A customer with loyalty points in their Paul Carroll account will not receive their allocated loyalty discount on top of reduced prices.
- Read more about Paul Carroll Rewards here.
OUTLET
- Available online and in store unless otherwise promoted and dependant on stock levels per store.
- These items are not eligible for return unless otherwise stated.
Contact customercare@paulcarroll.com.au for more information on whether you can return your purchase for a refund or be offered a credit. - Not in conjunction with any other offer or promotion unless otherwise stated. I.e ‘further sale on top of sale’.
- Terms of offer at promoter's discretion.
WELCOME DISCOUNT
- Sign up at the bottom of this page to receive our emails and receive a unique 10% discount.
- Discount code is single-use only and valid on full-price shoes over $99.
BIRTHDAY MONTH VOUCHER
- To receive a voucher for your birthday, please let our friendly staff know in store, or complete the birthday month form here or below!
- Customers will receive their birthday voucher at the start of their birthday month or on the day they sign up and provide Paul Carroll with their birthday month. Note that the later in the month you provide promoter with your birthday month, the less time you will have to use it during your birthday month.
- Not applicable to cash sales. Customer must be a Paul Carroll member to receive and use this voucher.
- Only redeemable once during the customer's birthday month.
- Offer is only valid on full priced purchases over $99.
- Not in conjunction with any other offer. Offer is valid until the last day of the customer's birthday month unless otherwise specified.